Dr. Jacqueline Heider-Lang
Research assistant
Bürgerstr. 23
3rd floor / room 178
D-76829 Landau
Phone +49 (0)6341 280-32405
Fax +49 (0)6341 280-32401
E-mail: j.heiderlang@rptu.de
About the person
2003 - 2008 Degree in Social Sciences, majoring in Human Resource Management, Sociology and Economics
Since 2009 Research assistant at the University of Koblenz-Landau
2012 - 2015 Doctorate in educational sciences
2011 - 2012 Lecturer at Karlshochschule Karlsruhe
2012 - 2014 Doctoral student at Daimler AG in training and further education
2015 Lecturer at Ludwigshafen University of Applied Sciences
BA BPE 2.4 - Quality and knowledge management
Time: Wednesdays 12 - 14 o'clock
Room: BS 036
Due to rapid technological development and globalization, the transfer and successful communication of knowledge is an indispensable prerequisite for the competitiveness of organizations. The efficient handling of information and knowledge is therefore a key qualification in the information and knowledge society. The demands on the presentation and communication of knowledge are constantly increasing. If an organization wants to remain competitive in the long term, it must make greater use of information and knowledge management methods and tools.
BA BPE 3.2 - Personnel consulting
Time: Tuesdays 12 - 14 hrs / Thursdays 10 - 12 hrs
Room BS 036
Organizations are confronted with constant change in their environment (e.g. changing customer needs, new technologies). In order to operate successfully on the market, organizations must adapt to changing environmental conditions and act proactively. Therefore, changes such as mergers, reorganization of processes, strategic realignment, etc. are always present in organizations. Professional consultants systematically manage and accompany these change processes. In this course, we will look at different forms of consulting, the phases of a consulting process, intervention techniques and the consultant profile.
We work with theoretical inputs and practical exercises (group work, case studies, role plays, etc.).
Götz, K. & Heider, J. (2009). Personnel management. In M. Gessler (Ed.), Fields of action of educational management. A handbook (pp. 297-314). Münster: Waxmann.
Götz, K. & Heider, J. (2011). Change management. In S. Laske, A. Orthey & M. Schmid (Eds.), Handbuch PersonalEntwickeln, 5.73. Supplement 148. Cologne: Wolters Kluwer.
Heider-Lang, J. (2016). How does the Web 2.0 generation learn? Illustrated by the example of an analysis of the use and impact of electronic forms of learning in technical vocational training at Daimler AG. (Series: "Management concepts", edited by K. Götz, Volume 38). Munich and Mering: Rainer Hampp.
Heider-Lang, J. & Merkert, A. (2019). Digital transformation in the educational landscape - pulling the analog plug? (Series: "Management concepts", edited by K. Götz, Volume 39) Augsburg: Rainer Hampp.
